Let's Connect
FAQ
How does this work?
1. Send us an email telling us you're interested.
Email us at hello@lotusandthistleco.ca or click here to fill out our contact form.
2. We'll email you back with a list of questions about your business.
In your response, its best to be as detailed as possible with lots of reference photos. This will be your "vision board" and it will help us see what you're looking to achieve. We want to know the vibe and style you're drawn towards.
If you prefer to speak over the phone, you can email us back with some available time slots to book a call. Please provide 3 dates and 3 time slots including your phone number. We will email you back to confirm a date and time.
3. After the vision is understood, we then book a date and time to come pickup your products for the photoshoot if you are within the GTA.
If you are outside of the GTA area, we can arrange for the products to be shipped to us or you can drop-off/pickup yourself.
Before the products are received, we will send an invoice for 50% of the services. This deposit is non-refundable.
Please see Our Pricing page for more detail on how pricing works.
You are required to pay the deposit before the products are received or the appointment will be cancelled.
4. After we receive your products, we then shoot the photos. You will be sent a draft for each product before we edit the photos.
If the draft photos are to your liking, you can select the angles you like and we can edit those. After we finish editing, we will send an invoice for the remaining 50% of the invoice. After payment is received we will send the final edited photos.
We will then arrange to return your products to you or you can pickup if outside of the GTA.
We assume permission for the use of these photos in our portfolio and on our website unless otherwise stated.
5. Enjoy your new product photos!
Use them in your social media posts and social marketing material to boost awareness and help increase that conversion rate.
How much does this cost?
All businesses and sessions are unique. Here is an estimate of our price range.
Pricing Per Photo: $20/product/scene
- This includes one eye-level photo and one high-angle photo for each product.
- Top-down (flat-lay, bird's eye view) photo is another $20/product/scene
We will work together to come to a price that is more fitted for your session.
See Our Pricing Page for a more detailed breakdown.
What if I don't like how the photos turn out?
Each session comes with two free revisions.
What if I'm not vibing with the photos at all and want a refund?
The non-refundable 50% of the invoice is not refundable. This is to pay for the product pickup and the scheduled photoshoot.
The last 50% is only charged if you like the first draft. If you don't like the photos, we do not charge the last 50%.
It is best to include as much detail as possible in your initial email regarding your vision. You can also schedule a phone call with us so that we can better understand the look you want to achieve.
We can work closely to achieve the vibe you're looking for.
I'm located outside of the GTA. Can I drop off the products instead of shipping them?
Yes! Please let us know you'd like to come drop off and we can schedule a date and time to meetup.
I'm located outside of Ontario. How can I get my products to you?
Please arrange to ship your items to us. Just let us know so we can provide an address. If you want your products back, please also arrange for a return label.
How do I get my products back?
After the final payment has been made, we send over the final photos and will arrange to come drop off your products to you or you can come pick them up if you're located outside of the GTA.
You can also arrange for a return label if you're outside of Ontario.